profile updated Apr 14, 2008, 6:18 PM
FurstPerson helps companies staff their call centers. Initially formed to provide contract personnel, the company redirected its efforts in 2001 to provide the tools call centers need to find, hire, and retain employees. Major customers include Sprint, Hyatt, Clarke American, and BP.
Furst Person is part of the Furst Services Company, which includes a staffing company with multiple offices in the Chicago area.
News & Updates 
Products & Services
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1stStep
Web-based assessment tool for hiring call center employees. Includes job simulation tools, work habits evaluation, candidate tracking system, online reporting module, and basic business requirements screening questions -
1stHire
Web-based hiring system that can be scaled and configured for enterprise needs. The platform enables hiring managers and HR professionals to assemble multiple testing and assessment modules for each job type. System includes candidate management system, and automated scheduling system for candidate phone interviews or on site interview appointments -
Call Center Testing Products
Individual products available a la carte to aid in call center hiring to: measure a job candidate's work habits (AutoScreenPlus); measure work attitudes (CC AIMS); measure work ability (CC Audition); and, phone interview assessments (CC Screen).