profile updated Mar 4, 2008, 10:46 PM
The marketers among us wondered, CorVirtus? What an odd name. Likely to be misspelled, misunderstood in a phone conversation, mis-typed as a web address. Then we found out the name is Latin for "core values" and liked it immensely. Well, the company is unlikely to be missunderstand in any case, since CorVirtus is a leading company in the screening and assessment arena, a developer of assessments for selecting, developing and retaining high quality talent. They say that they work with industries in which extraordinary customer service is the hallmark, which once more raised the eyebrows of our marketers. But the company backs up the claim by citing Outback Steakhouse, IBM, Blockbuster and Royal Caribbean Cruise Lines as customers. It seems to us that the restaurant, retail and travel/leisure industries are indeed battlegrounds where customer service makes a huge difference, so apparently this is a strategy for CorVirtus, not just marketing-speak. It certainly helped our perception when we read that Outback Chairman of the Board, Chris Sullivan, told Harvard Business Journal CorVirtus founder Thomas DeCotis was the "custodian of our culture."
CorVirtus was co-founded by owners DeCotiis and Marta Erhard. The company was originally called DeCotiis-Erhard, and the name was formally changed to CorVirtus in 2005. Nearly 5,000 locations around the world use the CorVirtus hiring systems and values-based pre-employment assessments to identify top talent.
News & Updates 
Products & Services
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PFR Hiring Systems
The CorVirtus PFR Hiring System is a hiring selection tool, available both online and via paper-and-pencil format. PFR Hiring System tools have been validated for most customer service industry jobs, are legally defensible, and comply with EEO guidelines. -
PFRonDemand.com
PFRonDemand.com is an online, pre-employment testing website. Members send invitations to candidates 24/7, and candidates complete their test anytime, anywhere. The tests have been built to help select candidates for performance, fit, and retention. -
Virtus Pre-employment Assessments for Service and Leadership
CorVirtus has several specific pre-employment assessments: The Virtus Drive for Service Index is a pre-employment assessment that measures the "Hospitality Gene" or an individual's disposition toward hospitality and being service minded. The Virtus Drive for Success Index is a pre-employment assessment that measures "Fire in the Belly." This assessment identifies those with the potential to manage or lead others, to champion change and improvement efforts, and to drive business success.The Virtus Team Contributor Index is a pre-employment assessment that measures a person's feelings about exhibiting behaviors that go "above and beyond" what is required by the job and that are beneficial to one's organization and coworkers. The assessment has been shown to predict: Citizenship, Helping, Team Fit, and Customer Service. -
Experience and Stakeholder Surveys
CorVirtus surveys evaluate the experiences of employees, management, and customers to bring focus to areas of strength and reveal opportunities to cultivate loyalty more effectively.